I agree with that. I also looked at the same set of software, I gave up on
Time Navigator pretty quickly. It took about 4 hours to get the initial
demo working, and that was with their support engineer. Once I was able to
get it working, I find out that they dont support my Qualstar Library, at
least until the next version. I also could not use Veritas since it was NT
and Solaris only. I wanted to run my master server on Linux. So far we
have had pretty good luck with BackEx, the only problems so far is backups
that fail and then the netapp locks that snapshot.
--Brian
-----Original Message-----
From: Jeff Bryer [mailto:bryer@sfu.ca]
Sent: Thursday, December 07, 2000 4:40 PM
To: joe.luchtenberg(a)data-line.com
Cc: toasters(a)mathworks.com
Subject: Re: SYNCSORT BACKUP EXPRESS
> Anybody out there in Toasterland using SyncSort Backup Express? Would
> appreciate any first-hand insight -- I have a customer asking me to price
it
> out for him, and I'd like to know how it stacks up vs. other products I
know
> better (Veritas, Legato, CommVault, Workstation Solutions, etc.). TIA.
Joe
>
I've been evaluating Backup Express for a little while now.
Along with Time Navigator (maybe Veritas soon). We eliminated
all the others for one reason or another.
There are alot of thing in BackEx I like (as compared to Tina)
but there are two big problems that we've found with it. The tape
duplication process tries to make an exact copy of the tape. For
Vault copies this can be a concern if you dest tape is a bit shorter
than the original. The data will just fall off the end of the tape.
Plus the software feels somewhat on the flaky side. I'm finding
a variety of things that should work but don't, plus having to restart
the GUI or the deamons to get things working again (like when it stopped
showing me the media report information). Talking with some people here
at the LISA show, they feel the same way. That BackEx is not as
stable as something like Veritas or Legato's products.
--
Jeff Bryer bryer(a)sfu.ca
Systems Administrator (604) 291-4935
Academic Computing, Simon Fraser University