Hi Alexander, Installing SP Firmware from ONTAP would use a .zip file. The .tar file is the one used when installing from the SP prompt.
Download this one and give it a shot: https://mysupport.netapp.com/site/downloads/firmware/system-firmware-diagnos...
Matt Sullivan Account Technical Specialist Civilian Agencies NetApp U.S. Public Sector, Inc.
From: Alexander Griesser AGriesser@anexia.com Sent: Tuesday, January 14, 2025 12:23 AM To: toasters@teaparty.net Subject: Unable to schedule service processor update
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Hey folks,
I got a bunch of A220s here which I want to update to the latest SP firmware:
CLUSTER::*> system service-processor show IP Firmware Node Type Status Configured Version IP Address ------------- ---- ----------- ------------ --------- ------------------------- Node1 BMC online true 11.9P1 127.0.0.1 Node2 BMC online true 11.9P1 127.0.0.2 2 entries were displayed.
But everytime I try to install the update from the Ontap prompt, I get the following message:
CLUSTER::*> system service-processor image update -node * -package SP_FW_308-04195_11.11.tar.gz
Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP, it will be disconnected Do you want to proceed with the firmware update ? {y|n}: y
Error: command failed on node "Node1": Unable to schedule Service Processor update.
The only KB article I found for this issue is this one: https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/BMC_upgrade_fails_with_Error...
I can verify that the file is not corrupted (compared the MD5 sums) and I tried to reboot the SP before the update, but all to no avail. The only way I can get the BMC firmware update installed is by using "bmc update -f" directly on the bmc shell, but that's harder to automate.
Has anyone ever stumbled upon that and has an idea?
SP Auto Updates are enabled, but they're not starting either - waited for a day for them to do their job.
Thanks,
Alexander Griesser Head of Systems Operations
ANEXIA Internetdienstleistungs GmbH
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