28 Jun
2006
28 Jun
'06
8:34 p.m.
Stephen C Woods scw@seas.ucla.edu wrote
Yes they have. We got nailed whwn we renewed our support last November. OUCH!
Michael A Schipp mschipp@asi.com.au wrote:
Stephen is correct, Netapp did change it! However if you get you supplier to talk to Netapp they should be able to request a PRV from Netapp to renew the maintenance (Should is up to Netapp to approve - so may or may not happen).
Thanks for this information, and I'll certainly try and get that last suggestion acted on by our supplier.
If anyone from NetApp is still reading the toasters mailing list despite all the spam, would they care to comment on rationale for the policy change? It doesn't seem to make sense.
--
Chris Thompson
Email: cet1@cam.ac.uk