Put that account into the local "Adminstrators" group on the filer. You can do this through the CLI (on modern ONTAP revs) or you can use the MMC on a Windows box as a user who is already in the Administrators group on the filer as you would a Windows server.
-- Adam Fox adamfox@netapp.com
-----Original Message----- From: Raj Patel [mailto:phigmov@gmail.com] Sent: Thursday, November 01, 2007 7:11 PM To: toasters@mathworks.com Subject: Windows SnapDrive Query
Simple question -
We've just started to utilise some space on a second SAN head and for the life of me I can't remember what I needed to do on the SAN to allow our SnapDrive domain account to connect and create luns on the SAN. I've had a look 'useradmin user list' and 'useradmin domain list' but can't find anything obvious to match our domain 'sduser' account to a SAN account.
When I use SnapDrive I get this in the event log -
Error code : Access is denied. Verify that you have entered the correct domain and user name during SnapDrive installation and that this account has sufficient privileges to perform this operation.
And this as a popup -
SnapDrive error Error Description: User sduser does not have the capability to invoke API system-get-version
I figure theres something really simple I'm missing or have taken for granted on our other SAN heads in terms of initial setup to use with SnapDrive.
Cheers, Raj.