Thanks to everyone for (mostly) civilly responding to my post titled "How does Netapps win and lose business?"
I know it could have been taken as trolling for flames or worse. In fact, I think some good information was brought out. This list is not only useful for fixing problems; it can also host a reasonable discussion on the current storage technologies and options.
No, I do not work for a Netapps competitor. Yes, I am shopping for storage. And yes, some sales people do attempt to aggresively discredit their competition.
--jeff skelton