Todd> Is it possible to include in this email the *changes* to the Todd> case? It is an annoyance to go to a web browser, login to the Todd> NOW site, and check. Seems like just enclosing the changed Todd> actions would be straightforward, and I can decide if I need to Todd> login to NOW to add comments or not.
I want to second this as well. It sucks not getting what changed in the email.
Thanks, John John Stoffel - Senior Unix Systems Administrator - Lucent Technologies stoffel@lucent.com - http://www.lucent.com - 978-952-7548 john.stoffel@ascend.com - http://www.ascend.com