Brad,
The correct login is definitely naroot which you tried (with the filer’s root password, which can’t be blank or 16+ characters, which you said it isn’t). I have seen in very rare cases corrupt bmc firmware or failed bmc circuitry, but it seems to be working relatively well, at least enough to take your config so I am not suspecting that.
You could try to access the bmc via the serial port if you have console access (Control-G to enter bmc, Control-D to exit) to see if the problems persist via that method, as it should bypass the password. It could be a faulty physical port on the filer or switch or faulty cable cable if the serial method works but ssh does not. You could also try reflashing or upgrading the bmc firmware- you are on 1.3 and I believe 1.6 is the most current.
Thank you, Tim
From: Brad Thompson [mailto:brad.thompson877@gmail.com] Sent: Tuesday, September 29, 2015 7:55 PM To: Timothy Naple Cc: Toasters Subject: Re: BMC access is denied.
version -b /cfcard/x86/freebsd/image1/kernel: OS 8.0.2 /cfcard/x86/freebsd/image2/kernel: OS 8.0.2 /cfcard/x86_elf/diag/diag.krn: 5.6 /cfcard/x86_elf/firmware/deux/firmware.img: Firmware 3.1.0 /cfcard/x86_elf/firmware/SB_XVII/firmware.img: BIOS/NABL Firmware 6.1 /cfcard/x86_elf/firmware/SB_XVII/bmc.img: BMC Firmware 1.3
bmc status Baseboard Management Controller: Firmware Version: 1.3 IPMI version: 2.0 DHCP: off BMC MAC address: 00:a0:98:23:4a:b5 IP address: 192.168.1.10 IP mask: 255.255.255.0 Gateway IP address: 192.168.1.1 BMC ARP interval: 10 seconds BMC has (1) user: naroot ASUP enabled: on ASUP mailhost: ASUP from: ASUP recipients: Uptime: 0 Days, 04:44:17
On Tue, Sep 29, 2015 at 10:36 PM, Timothy Naple <tnaple@berkcom.commailto:tnaple@berkcom.com> wrote: Brad,
Can you paste the output of ‘bmc status’ and ‘version –b’?
Thank you, Tim
From: toasters-bounces@teaparty.netmailto:toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.netmailto:toasters-bounces@teaparty.net] On Behalf Of Brad Thompson Sent: Tuesday, September 29, 2015 7:14 PM To: Tony Bar Cc: Toasters Subject: Re: BMC access is denied.
trusted.hosts *
On Tue, Sep 29, 2015 at 9:41 PM, Tony Bar <tbar@berkcom.commailto:tbar@berkcom.com> wrote: Do you have anything set in "options trusted.hosts" by any chance?
On Sep 29, 2015, at 6:03 PM, Brad Thompson <brad.thompson877@gmail.commailto:brad.thompson877@gmail.com> wrote: Thanks guys.
This is a FAS2040 running 8.0.2 7-Mode. Here is the "secureadmin status" output:
netapp1*> secureadmin status ssh2 - active ssh1 - inactive ssl - inactive
On Tue, Sep 29, 2015 at 8:41 PM, Basil <basilberntsen@gmail.commailto:basilberntsen@gmail.com> wrote: What kind of hardware?
On Tue, Sep 29, 2015 at 8:29 PM, Brad Thompson <brad.thompson877@gmail.commailto:brad.thompson877@gmail.com> wrote: Hi all, Has anyone ever seen a BMC deny access when using the root user password? I'm trying to reconfigure this system and get the BMC working, but whenever I SSH to the BMC it won't let me login using the root user password. I get a permission denied message as if the password were wrong. Things I have tried: BMC setup (several times with different IP addresses) BMC reboot (several times) Changed the root user password several times using passwd. Takeover/Giveback Verified that the password is less than 16 characters. Tried "root", "naroot", and "Administrator" to log into the BMC, all failed the same way. Ran through secureadmin setup again. Tried to SSH to the BMC from different hosts, both Windows and Linux. I can SSH to the controller itself just fine using the root user / password.
Anyone have any other ideas or see something that I'm missing? The only thing I haven't done yet is power cycle the controller, and that's just because I'm not anywhere near it. Thanks, Brad
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