3 Feb
1999
3 Feb
'99
5:25 p.m.
On Wed, 3 Feb 1999, Jason D. Kelleher wrote:
BTW, I the email stated that surveys will be sent out after every closed case.
<AOL> I got one too. </AOL> If I were cynical I'd say what better way to keep the number of service calls down!
Actually I had an engineer call me back and ask if our case was closed and we were happy (it was, we were, I hadn't RTFM'd sufficiently) and *then* I got the email followup too. Seems somewhat overkillish.