How about anytime you want to repeat your same email again, just writing "yada yada software license yada yada transferable yada yada leasing company yada yada union computer exchange yada yada" and we'll know what you mean to say.
That's really rude. The guy is doing us *all* a favor by reminding us that NetApp double dips on the software licensing fee when a machine is is sold on the secondary market. This bears periodic repetition.