I echo mark's thought... Specifically the elk firmware fixes this
Sent from my mobile phone
On Oct 7, 2014, at 7:02 AM, Mark Flint mf1@sanger.ac.uk wrote:
Sounds like the battery firmware bug from a while ago. You’ll need to update your battery firmware, and possibly the RLP/SP firmware as well (no experience of the 2xxx series ) There are knowledge base articles available, do you have access?
Mark Flint mf1@sanger.ac.uk
On 7 Oct 2014, at 12:07, Camillo Gornati cams1976@gmail.com wrote:
Hello all!
We have 4 net app systems a FAS2020, 2 x FAS2020a and one FAS2040.
The FAS2040 had a NVRAM battery losing power until it shut down because of the battery not having power.
Purchased a battery, replaced, and still no charge.
Now we though the problem was the controller, so i purchased a new controller, replaced CF CARD and inserted back in the chassis, noticed battery wasn’t charging either, now controller has shut down again and battery is not charging.
Could someone give me a light on this one?
Firmware issue?
Thanks again!
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