Uh oh. That *could* be the indicator of a bad slot If you have them.... Issue the command to remove a working spare Insert one of your replacement disks into that slot and put the spare you removed into the suspect slot If you see the same problems on the same slot, you likely have a bad slot on the shelf Occasionally, this could be caused by a disk error in an adjacent slot... Although I have not seen that since the DS14 shelves. Worth a look. There are commands to query the disk statistics ( sas or fc counters) Do not have them handy. Maybe someone else can advise there. Sent from Mobile Outlook
_____________________________ From: Alexander Griesser agriesser@anexia-it.com Sent: Thursday, October 22, 2015 10:40 AM Subject: AW: Used Replacement disk not recognized To: Tim McCarthy tmacmd@gmail.com, toasters@teaparty.net
Well, in fact, I ordered two replacement drives and both show the exact same symptom…
So I’m either the unluckiest guy on the world, or this is unrelated to the actual problem J
Best,
Alexander Griesser
Head of Systems Operations
ANEXIA Internetdienstleistungs GmbH
E-Mail: AGriesser@anexia-it.com
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601
Von: Tim McCarthy [mailto:tmacmd@gmail.com] Gesendet: Donnerstag, 22. Oktober 2015 16:38 An: toasters@teaparty.net; Alexander Griesser AGriesser@anexia-it.com Betreff: Re: Used Replacement disk not recognized
One thing to look at...
Do you have the latest disk qualification package?
Doubt that's it though. It looks like the disk is not properly spinning up... You replaced a bad drive with a not so good drive 😢
--tmac
Sent from Mobile Outlook
On Thu, Oct 22, 2015 at 7:10 AM -0700, "Alexander Griesser" AGriesser@anexia-it.com wrote:
Hey everybody,
I just had the pleasure to try to replace a faulty disk in a filer which is out-of-service with a „new“ one from after market.
Of course, this didn’t work out as easy as it should, so maybe some could help me get this disk going.
Here are the facts:
FAS2040
NetApp Release 8.1.4P8 7-Mode
The disk at 0d.01.13 was broken, so I pulled it a few days ago – now that the replacment disk has arrived, I tried to plug it in and this is what happens:
Thu Oct 22 14:30:10 CEST [riddler:scsi.cmd.notReadyCondition:notice]: Disk device 0d.01.13: Device returns not yet ready: CDB 0x1b: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x28)(2).
The interesting thing, I can see the disk by using `storage show disk`:
riddler> storage show disk
DISK SHELF BAY SERIAL VENDOR MODEL REV
--------------------- --------- ---------------- -------- ---------- ----
0d.01.13 1 13 J838WSRL NETAPP X302_HJUPI NA04
But I cannot see it in disk show.
riddler> disk show 0d.01.13
DISK OWNER POOL SERIAL NUMBER HOME
------------ ------------- ----- ------------- -------------
Sysconfig –v tells me, that there is a newer firmware on the „new“ disk:
01.13: NETAPP X302_HJUPI01TSSM NA04 847.5GB (1953525168 512B/sect)
01.14: NETAPP X302_WVULC01TSSA NA03 847.5GB (1953525168 512B/sect)
So I first tried to downgrade firmware using:
disk_fw_update –R 0d.01.13
but that did not really work out, no error message, but just no change on the firmware of the disk – also nothing in the logs.
So I read somewhere that this might be due to a bad/incompatible label on the disk and found out that the only way to get rid of the label is to boot into maintenance mode (thus having a downtime of parts of the HA-pair :-/) and recreate the label there.
So I booted into maintenance mode and have run the following command:
*> label makespare 0d.01.13
*********************************************************
Label editing is highly dangerous and should be attempted
ONLY by NetApp Customer Support Engineers.
Misuse can cause ALL data to be permanently lost.
*********************************************************
'Label save': Error while trying to save Label 1 on disk 0d.03.22: error 15.
Label save: 1 of 35 disks could not save Label 1.
'Label save': Error while trying to save Label 2 on disk 0d.03.22: error 15.
Label save: 1 of 35 disks could not save Label 2.
The current set of labels on the disks have been saved. You can
use the 'label restore' command to revert to these labels, the
'label keep' command to erase these labels, or 'label save' to
preserve the current set of labels.
*********************************************************
*** Run WAFL recovery tools (wafliron or wafliron_oc) after this. ***
Disk 0d.01.13 does not exist.
The last line suggests, that the disk still does not get recognized properly – and additionally, it (for whatever reason) claims to not be able to write the label 1 on disk 0d.03.22, although this is there and online:
riddler> disk show 0d.03.22
DISK OWNER POOL SERIAL NUMBER HOME
------------ ------------- ----- ------------- -------------
0d.03.22 riddler (142248200) Pool0 N002XRML riddler (142248200)
I’ve stopped my expiriments at this point and am very thankful for fresh ideas J
Best,
Alexander Griesser
Head of Systems Operations
ANEXIA Internetdienstleistungs GmbH
E-Mail: AGriesser@anexia-it.com
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt
Geschäftsführer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601