If you monitor this mailing list you will get the impression that the NetApp products have nothing but problems. That's because people without problems don't need to post. It's sort of like going to an AA meeting and complaining, "Gosh, you're all alcoholics! Doesn't anyone here NOT have a drinking problem?"
Then again, a lot of the questions posted here are "how to"'s and "what if"'s.
If everyone without a NetApp problem posted a message every day, we'd be in serious trouble.
I used to be a big Auspex fan. Now I'm a big NetApp fan. (actually, I'm a fan of big NetApps :-) ). The CIFS/NFS integration is so tight its a thing of beauty. The RAID, wafl, and other features make it difficult to even evaluate any other box. Now re-evaluating BudTool on the other hand...
--tal