On Thu, Sep 04, 1997 at 07:15:21AM -0700, Dave Hitz said:
I wish that we were perfect, but I know that's not true.
That's a dream for angels.
Still, I believe that we are good at finding and fixing problems, and I know that our products today are amazingly more robust than our products three years ago, or even one year ago.
You are correct, we have had zero problem with your support tracking down a problem and resolving the issue. I read what I wrote now, and think maybe some of my wording was wrong. Your support has been superb.