20 Apr
2001
20 Apr
'01
1:54 p.m.
"Timothy Cook" TCOOK@joy.com writes:
Maybe I'm missing out on the really important aspect of netapps???
Other than a jacket I got at Admin training I've never received my new clothing line from Netapp! Is this an optional part of the Support Agreement, or should I start complaining that I'm not receiving the level of support from Netapp that I should be!
Yes, you might want to consider that.
A couple of months ago I added a new 36-gigger to my F720 setup, and since I failed to notice the little sticker on the bottom of the disk about supported ONTAP versions, the filer halted and production stopped. Ouch.
Not two hours later I received an overseas FedEx package containing a NetApp sweater. Now that's service!
--
Leif Nixon Sysadm/developer Ericsson SoftLab AB
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E-mail: nixon@softlab.ericsson.se Phone: +46 13 23 57 61
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