Raj,
The domain account needs to be in the BULTIN\Administrators group on the filer and the server if the filer is a member of the domain. If the filer isn't a member of the domain you can use pass-through authentication by creating a local user on both the filer and the server with the same username and password.
Thanks
Oliver Bassett Team Leader Storage Solutions
Infinity Solutions Ltd (a Fujitsu company) P O Box 3323, Auckland Ph: +64 9 921 8123, Mob: +64 21 574 994 Fax: +64 9 309 4142 www.infinitysolutions.co.nz
-----Original Message----- From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com] On Behalf Of Raj Patel Sent: Friday, 2 November 2007 12:11 p.m. To: toasters@mathworks.com Subject: Windows SnapDrive Query
Simple question -
We've just started to utilise some space on a second SAN head and for the life of me I can't remember what I needed to do on the SAN to allow our SnapDrive domain account to connect and create luns on the SAN. I've had a look 'useradmin user list' and 'useradmin domain list' but can't find anything obvious to match our domain 'sduser' account to a SAN account.
When I use SnapDrive I get this in the event log -
Error code : Access is denied. Verify that you have entered the correct domain and user name during SnapDrive installation and that this account has sufficient privileges to perform this operation.
And this as a popup -
SnapDrive error Error Description: User sduser does not have the capability to invoke API system-get-version
I figure theres something really simple I'm missing or have taken for granted on our other SAN heads in terms of initial setup to use with SnapDrive.
Cheers, Raj. The information contained in this email is privileged and confidential and intended for the addressee only. If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents. If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.