13 Jul
2000
13 Jul
'00
10:09 p.m.
On Thu, 13 Jul 2000, Todd C. Merrill wrote:
motherboard swap: 15 minutes, 54 seconds [0] [1]
So my guess is that an untrained tech may take twice that, or about 32 minutes. That's good to know, since we bought an entire filer unit so we can unbolt the dead one from the cabinet, swap cards, bolt in the new one, and go. I'm scheduling a filer drill this quarter, and I'll report back the time. ;-) This will make great justification material to management:
"We spent an extra $15000 to have a complete filer ready, reducing our MTTR from 32 minutes to 9 minutes. This saves us 21 minutes of downtime (at $8543.27 per minute), thus saving the company $179408.67 of potential lost business!"
"Great job, Johnson! Take the rest of the week off!"
--
Brian Tao (BT300, taob@risc.org)
"Though this be madness, yet there is method in't"