We saw something like this after an upgrade. Check the value of the option "autosupport.notify_threshold". Try setting it to "debug" to obtain the functionality that you had before.
Leeds, Daniel wrote:
anyone else have this happen?
suddenly one of our filers stops generating autosupport messages. both autosupport.enable and autosupport.support.enable are on. if i generate a test email with the autosupport.doit option nothing happens. not even a failed message, the console just sits there as if i never generated one.
needless to say neither netapp or our email server gets anything from this filer and nothing hits the console about generating any autosupport emails.