I agree with that. I also looked at the same set of software, I gave up on Time Navigator pretty quickly. It took about 4 hours to get the initial demo working, and that was with their support engineer. Once I was able to get it working, I find out that they dont support my Qualstar Library, at least until the next version. I also could not use Veritas since it was NT and Solaris only. I wanted to run my master server on Linux. So far we have had pretty good luck with BackEx, the only problems so far is backups that fail and then the netapp locks that snapshot.
--Brian
-----Original Message----- From: Jeff Bryer [mailto:bryer@sfu.ca] Sent: Thursday, December 07, 2000 4:40 PM To: joe.luchtenberg@data-line.com Cc: toasters@mathworks.com Subject: Re: SYNCSORT BACKUP EXPRESS
Anybody out there in Toasterland using SyncSort Backup Express? Would appreciate any first-hand insight -- I have a customer asking me to price
it
out for him, and I'd like to know how it stacks up vs. other products I
know
better (Veritas, Legato, CommVault, Workstation Solutions, etc.). TIA.
Joe
I've been evaluating Backup Express for a little while now. Along with Time Navigator (maybe Veritas soon). We eliminated all the others for one reason or another.
There are alot of thing in BackEx I like (as compared to Tina) but there are two big problems that we've found with it. The tape duplication process tries to make an exact copy of the tape. For Vault copies this can be a concern if you dest tape is a bit shorter than the original. The data will just fall off the end of the tape. Plus the software feels somewhat on the flaky side. I'm finding a variety of things that should work but don't, plus having to restart the GUI or the deamons to get things working again (like when it stopped showing me the media report information). Talking with some people here at the LISA show, they feel the same way. That BackEx is not as stable as something like Veritas or Legato's products.