i ran into the same problem with [i believe] the cheetah 18G drives. i later found the insignificant little piece of paper stating that there might be a problem if you didn't download the latest disk defs.
i can understand the filer not recognizing/using the disk. but slamming to a halt? brrrrrr.
the netapp engineer agreed that the notice should be large red and very visable. sad to see that this did not happen.
if anyone in netapp-land is listening, could this packaging bug be fixed? thank you. i'd be happy to provide case details to netapp upon request.
-- email: lance_bailey@pmc-sierra.com box: Lance R. Bailey, unix Administrator vox: +1 604 415 6646 PMC-Sierra, Inc fax: +1 604 415 6151 105-8555 Baxter Place http://www.lydia.org/~zaphod Burnaby BC, V5A 4V7 Good camouflage clothing is hard to find. -- Real Life
"Timothy Cook" TCOOK@joy.com writes:
Maybe I'm missing out on the really important aspect of netapps???
Other than a jacket I got at Admin training I've never received my new clothing line from Netapp! Is this an optional part of the Support Agreement, or should I start complaining that I'm not receiving the level of support from Netapp that I should be!
Yes, you might want to consider that.
A couple of months ago I added a new 36-gigger to my F720 setup, and since I failed to notice the little sticker on the bottom of the disk about supported ONTAP versions, the filer halted and production stopped. Ouch.
Not two hours later I received an overseas FedEx package containing a NetApp sweater. Now that's service!
-- Leif Nixon Sysadm/developer Ericsson SoftLab AB
E-mail: nixon@softlab.ericsson.se Phone: +46 13 23 57 61