Did you do as the system asked? reset the disk, etc.?
--tmac
*Tim McCarthy* *Principal Consultant*
Clustered ONTAP Clustered ONTAP NCDA ID: XK7R3GEKC1QQ2LVD RHCE6 110-107-141https://www.redhat.com/wapps/training/certification/verify.html?certNumber=110-107-141&isSearch=False&verify=Verify NCSIE ID: C14QPHE21FR4YWD4 Expires: 08 November 2014 Current until Aug 02, 2016 Expires: 08 November 2014
On Sat, Aug 3, 2013 at 7:44 PM, Alexander Griesser ag@anexia.at wrote:
Hey there,****
the second question today, sorry for that J****
I did attach two DS4243 shelves to a FAS3240HA system today and followed all the instructions, the shelf firmware has been updated in this process and everything looks good as far as I can tell, I can see the 6 shelves now on both controllers, all shelves are multi path ready, disks are visible, etc.****
One controller shows its health status as OK but the other one shows degraded:****
robin> system health status show****
Status****
---------------****
Degraded****
The reason for that seems to be:****
Node: robin**** Resource: Disk 0a.06.10**** Severity: Major**** Probable Cause: Disk 0a.06.10 does not have two paths to controller****
robin but the containing disk shelf 6 does have two****
paths. Disk 0a.06.10 may be faulty.**** Possible Effect: Access to disk 0a.06.10 via controller robin will be*
lost with a single hardware component failure (e.g.****
cable, HBA, or IOM failure).****Corrective Actions: 1. Reseat disk 0a.06.10 following the rules in the Installation and Service Guide.****
2. Wait six minutes for the alert condition to clear.
3. If reseating disk 0a.06.10 fails to clear thealert condition, replace disk 0a.06.10.****
4. Wait six minutes for the alert condition to clear.
5. Contact support personnel if the alert persists.****
48 entries were displayed.****
There are exactly 48 entries in the log for all the new 48 disks I added to the systems. If it would really be a disk or shelf fault, I guess I should see these errors on the second controller too, but I cannot see them there.****
Any ideas what I could to now to diagnose this issue further? I think the usual problems like broken cables, etc. can be ruled out since the second controller is not showing these issues, right?****
Thanks in advance,****
bye,****
*Alexander Griesser*
System-Administrator****
ANEXIA Internetdienstleistungs GmbH****
Telefon: +43-463-208501-320****
Telefax: +43-463-208501-500****
E-Mail: ag@anexia.at****
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt***
Geschäftsführer: Alexander Windbichler****
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601****
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