This is likely bug 62022 (find on http:/now.netapp.com)
-----Original Message----- From: Phil Hill [mailto:phill@ultra.de] Sent: Friday, August 23, 2002 12:42 PM To: toasters@mathworks.com Subject: SnapDrive 1.0 / german Win2000 Server
Hi all,
does anyone have installed SnapDrive 1.0 For SQL server 2000 on a non english Win2000 server ( we have a german Win2000 Server )
When installing the VLD-Manager we get an error message at the point where "VirtualizedLocalDiskManager - InstallShieldWizard" tries to start the service
" Error 1920.Service SWSvc (SWSvc) failed to start. Verify that you have sufficent privileges to start system services and check your Event Log for more information"
We doublechecked the privileges (domain\Administrator) - everything looks fine
We found following message in the eventlog: "Der Dienst "Virtualized Local Disk Manager" wurde mit folgendem Fehler beendet: Die Systemfunktion LookupAccountName ist fehlgeschlagen. "
( system call "LookupAccountName" failed )
Do we need to change some registry entries in our german win2000 server ?
thanks in advance
Phil