Hmmm, I assumed that someone would have contacted us before it expired instead of
Disgusting to hear that this happened at your site. Fortunately, NetApp contacted us early December!
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From: Linda Walton lwalton@reasoning.com Date: Fri, 21 Jan 2000 16:43:00 -0800 (PST) Subject: by the way...... To: toasters@mathworks.com
I am writing this mail message in hopes that someone else will benefit from it.
I just found out this afternoon that the HW/SW support contract for our filers had expired on 12/31/1999. Hmmm, I assumed that someone would have contacted us before it expired instead of finding out while trying to download OS on the now.netapp website. To the Network Appliance Corp. readers; is there some way to find out when the support expires without contacting my sales rep? By the way, I would not trade my filers for all the money in world but this kind of nonsense makes me crazier.
Linda Walton; UNIX System Administrator; Reasoning Inc.
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---philip thomas