Anyone ever had the below issue?:
I'm running 2 Win2k3 servers as my Symantec Scan Engine Servers (running Symantec Anti-Virus for Network Attached Storage 4.3). Both act as primary vscan scanners (for my R200 and FAS960 filers). Every once in awhile one or both of my filers stop servicing CIFS requests, because they run out of pBlks (control blocks). After several outages this week, I have learned that in order for everything to run clean, I have to do the following in sequence:
1. vscan off (on both filers) 2. Stop scan engine service on both win2k3 servers 3. vscan on (on both filers) 4. Start scan engine service on both win2k3 servers
If I have everything on, and I stop and start vscan only on the filers (without recycling services on the win2k3 servers), I immediately start losing pBlks until they are all exhausted, then nobody can access any shares. NetApp suggested I upgrade to 7.2.2 since this version deals with pBlks better. I upgraded last night, and since I didn't recycle scan engine services on the win2k3 servers, I ran out of pBlks early this morning. Once I executed the sequence above, all was well.
NOTE: we are continuing to add more users to our environment (user home drives are on the FAS960), which obviously add more to the scanning load, but that doesn't account for it happening on my R200 (software shares and application shares).
Any information would be greatly appreciated.
Thanks, -Jamie