SIDE NOTE: Tom, could we get the list to have the reply-to set to the list? I keep sending replies to the poster, not the list. Just an idea...
+--- In a previous state of mind, Ernie Chan chane@comm.mot.com wrote: | | Regarding Mark's question above, I was told by my local sales rep should I | ever want to trade in the 220 for a higher end system I would receive a | *full* price trade-in credit for what I paid towards a new system. Was | this just a sales pitch line to close the deal or does Mark not know that | Network Appliance has such a policy?
This sounds suspect. NetApp's "trade-up" policy has always been troublesome (and I just went through hell with it).
Here is the deal:
Say you want to trade your f540 in for an f630. A system less than 10 months old. Well, first off, you only get to trade in the system, not the shelves or disks (so if you want new shelves, you have to buy them and use your existing stuff as well (if you can)). Now, the price you get for your current f540 is a flat rate. It does not mater if the system is loaded to the gils or bare boned. Plus, you have to buy a brand new set of spares!
(I just ended up buying a f630 and keeping my existing lease; it would have cost us $30k more to terminate the lease than it will for us to keep the equipment and make the monthly payments.)
So, If you are ever going to need to trade-up your system, I would get the terms in writting.
Oh, and leasing is a pain. Take the capital hit if you can.
Perhaps you are geting a special deal :) I wish I could have applied what I paid towards the new systems. I would have gotten money back!
Alexei