"Jason D. Kelleher" wrote:
... Special thanks to:
Tom Wike for verifying that BudTool 4.6 actually does work with OnTap 5.1.2R3P1 despite some confusing/conflicting recomendations from both NetApp and Intelliguard.
... No thanks to:
Intelliguard support... :( Unfortunately, we just noticed that the file history database merges are not working properly. Hopefully we can resolve this ourselves, 'cause Intelliguard isn't any help....
When I upgraded to BudTool 4.6, my file history database merges failed too, except for one system. That one system's name was not fully qualified, so it's merges worked. All the merges failed for systems with fully qualified host names. This is as seen in $BTHOME/hist. First, a patch to BudTool's patch program was required. Then, they gave me a "one off" patch, to make the merges work. It did, except that when my toaster's database was converted to the 4.6 format and the saved up file histories were merged in, the size grew past 500MB and the database for that system split in two. So far so good. Then that system's file history merges failed again, this time because the continuation file had a bad magic number.
It's now been several months, and Intelliguard has no fix for this and hasn't been providing me with a weekly status as they promised they would. In fact, I never hear from them. I temporarily solved the problem myself, about a month ago. I removed the database for that system, restored the pre-4.6 unconverted database and the then-unmerged file histories, raised the split size from 500MB to 1.5MB and then re-merged everything. That got me a single database file that continues to get merged into nightly. However, when I reach the point where the database will split again, my merges will fail again. I have no faith at all that Intelliguard will find a fix before that happens.
-ste