21 Sep
1999
21 Sep
'99
3:29 p.m.
On Tue, 21 Sep 1999, Shaun T. Erickson wrote:
NetApp's customer database, or perhaps the people who maintain it, seem incapable of tracking proper contact info on multiple customers within a single company at a single given site.
I wonder if some major snafu struck the customer database recently. The time before last that I called, they had me listed -- in a different state. And at a different university. And at a different phone. The whole record for me was pretty much bogus and the phone person ended up reentering most of it.