You could also confirm the contents of the /etc/messages file if you have it exported via NFS or shared via CIFs to see if that yields anything.
You could also try connecting via System Manager or Powershell?
If you mean the RLM I have seen it where users that login and then kill their session locks the RLM and you get the behaviour you mention. In the past I've restarted the RLM from the Ontap which has cleared this.
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