23 Jan
2001
23 Jan
'01
6:32 p.m.
Does someone know how to get them to call off the dogs. I get strangers calling me asking me where the RMA return is, before it gets delivered to my office. It takes me about a week to schedule the downtime and another week to get the old part out of shipping. These people call me and threaten to charge me for a part after 10 days.
I've got work to do that does not include finding out what number and shipper that department used to return the part and I am really getting bugged by the continuing and threatening calls from strangers. If they just wait, they will turn up on the loading dock at NetApp.
I've called NetApp sales, RMA team at NetApp, NetApp support, and now I'll try you. Someone must know a secret word to tell them to LAYOFF!
--
}}}===============>> LLNL
James E. Harm (Jim); jharm@llnl.gov
System Administrator Compaq Clusters
(925) 422-4018 Page: 423-7705x57152