Tom,
Glad to read this. There are far too many "cowboys" in computer software in general selling products they can't or won't support, so when I come across a decent bunch like Intelliguard, I like to give them due credit.
As a matter of interest, tell me more about the PDC support.
:)
-----Original Message----- From: Tom Wike [mailto:t-wike@ti.com] Sent: Thursday, February 25, 1999 4:00 PM To: Raymond Brennan Cc: toasters@mathworks.com Subject: RE: Net App and NetBackup
Raymond, I second that - been using BudTool for 4 years, a couple of problems but NONE with backing up the NetApp box. I think the current version, 4.6, is a fine product and for the most part Intelliguard's support has been more than satisfactory - We also use PDC support sometimes for BudTool and they are outstanding!!
Raymond Brennan writes:
This does not tie in with my experience at all. The expertise at Intelliguard ( particularly in the UK, but also via the US) has
been second
to none. As regards the "headache", I've had a few with
NetApps, but none
with Budtool. I set it up and it just works fine. The only time
I've needed
to call on them was to add new schedules etc.
Anyone else feel like this ?
:)
-----Original Message----- From: Daisy Nguyen Davis [mailto:btd@research.bell-labs.com] Sent: Thursday, February 25, 1999 3:33 PM To: ray_brennan Cc: toasters@mathworks.com Subject: RE: Net App and NetBackup
I DO NOT recommend Budtool! I have been using Budtool in the last 4 years. From the beginning, the support was wonderful even though the product was just so so. But since Budtool splits into 2 companies: budtool and Intelliguard, I have had many bad experiences with both product and support from Intelliguard. Many of their experience tech supports are gone. The new ones are nasty and inexperience. In my opinion, the product is not worth the headache.
Daisy
From: "Raymond Brennan" ray_brennan@mentorg.com Subject: RE: Net App and NetBackup
MIME-Version: 1.0 X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook 8.5, Build 4.71.2173.0 Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V5.00.0810.800 In-Reply-To: 199902251256.NAA15704@uabs78c65.uab.ericsson.se Sender: owner-toasters@mathworks.com Precedence: bulk X-Mozilla-Status2: 00000000
part text/plain 619 Press <return> to show content... I have been using Budtool from Intelliguard and can heartily recommend it-very stable, very easy to use and well supported.
Raymond
-----Original Message----- From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com]On Behalf Of Michael Salmon Sent: Thursday, February 25, 1999 12:57 PM To: toasters@mathworks.com Subject: Net App and NetBackup
I wondered if anyone was using NetBackup with their filers. We are currently using Networker but are sufficiently dissatisfied that we going to look at NetBackup and I am interested in any problem that others have encountered.
/Michael
-- Tom Wike UNIX System Administration FDAO Productivity Infrastructure Texas Instruments, Inc.
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