3 Feb
2000
3 Feb
'00
8:48 p.m.
Jim Harm wrote:
sometimes I'll get a call with a list of RMAs from the last 6 months and they expect me to respond with the whereabouts of every RMA when the fact is they have all been shipped back to NetApp.
I used to get these too. The last one i got i was blatantly rude to the person who called, which is very much against my character (i hope). But man, why should i have to go through 50 RMA's with these people once a month?? They haven't called me back since. :-)
Funny thing was, they were asking me about RMA's for hardware that I *know* i would never RMA, because i don't own it. I think they just lost a lot of stuff and are trying to track it down.
Graham