On Fri, 13 Jun 1997, Tom Yates wrote:
before commenting on this mail, i'd like to thank everyone for the spirited discussion on this issue. i'm particularly grateful to Cheena Srinivasan for his even-handed comments of Jun 5th. i don't see how disussing this openly can hurt NetApp or us toaster owners, and i'm pleased that NetApp agrees.
Amen. I think it is important to have a forum where our views as customers can be expressed to employees of NetApp in a way that bypasses the normal sales-droid filter. Any perceived negativity from me is only because I feel comfortable voicing the issues our company has with NetApp products, in hopes of improvement.
Chris