9 May
2000
9 May
'00
12:49 p.m.
As a note of caution to some of you folks out there that have older filers, we have a 540 with two volumes. 3 Shelves of 4 Gig Drive and 1 Shelf with 9 Gig Drives (all SCSI). We had one of the 9 Gig drives go out on us two weeks ago. We are still awaiting the RMA drive.
Luckly I had a 9Gig'er in my spares kit or I would be all over netapp on this. But if I hadn't, 2 weeks would be like an eternity without a 9 Gig spare sitting on the shelf.
Since we have a service contract, why isn't netapp maintaining an adequate inventory of spares?
JT
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John J. Tatar
Systems & Network Engineering Section
Advanced Computer Applications Group
Decision & Information Sciences Division
Argonne National Laboratory
mailto:tatar@dis.anl.gov or john@tatar.com
Office: 630-252-3242 Fax: 630-252-5128
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