5 Jun
2000
5 Jun
'00
9:52 a.m.
We just received some replacement LRC cards for our FC8 shelves, but I've had endless conversations with Federal Express about VAT.
Apparently because they are new parts, UK Customs require VAT to be paid on them (Universities can't generally reclaim VAT). The fact that they are warranty replacements seems to make no difference.
I'm trying to get our reseller to sort this out but it would be really helpful if Netapp could do someting with the paperwork to avoid this in the future when they ship replacement parts to us.
Dave Atkin -- Dave Atkin, Head of Technical Services Computing Service, University of York, YORK YO10 5DD Phone: +44-1904-433804 (ddi) Fax: +44-1904-433740 Email: D.Atkin@york.ac.uk