Frank,
I seem to remember seeing something similar. Are you using SnapMirror and do you have an update in progress ? In our case, the backup snapshot could not be deleted until the snapmirror update had completed, and the backup job timed out before this happened. This occurred even if the dump and snapmirror update were on different vols.
Does the backup snapshot get deleted eventually ?
You could also increase the inactivity timeout value in the DP global options file. It won't make the backup complete any quicker, but at least it will complete without error sometime later once the snapmirror update has completed.
I just looked back at the call transcript on NOW and the advice was not to have both activities running at the same time !
hth
D
----- Original Message ----- From: "Frank Bonnet" f.bonnet@esiee.fr To: toasters@mathworks.com Sent: Monday, October 18, 2004 11:58 AM Subject: Troubles with DATAPROTECTOR's HP backup software.
Hi
Since several weeks we are in trouble to make HP DATA PROTECTOR 5.0 working with our F87, the filer is connected to a HP DLT 8000 thru the fastscsi bus
It seems the filer do not send the end of session or something like that then the backup software wait forever for such signal.
The ndmp session never terminate and is "seen" active and the backup snapshot is not deleted.
Anyone has some info ? The filer is running 6.5.2R1 but the problem was the same with previous versions.
Thanks a lot.
see below error message
[Normal] From: BMA-NDMP@obelix.esiee.fr "yfiler dev" Time: 10/17/04 16:14:10 DUMP: DUMP IS DONE
[Normal] From: BMA-NDMP@obelix.esiee.fr "yfiler dev" Time: 10/17/04 16:14:10 DUMP: Deleting "/vol/vol0/../snapshot_for_backup.1" snapshot.
[Major] From: BSM@obelix.esiee.fr "yfiler" Time: 10/17/04 18:34:19 [61:1002] The BMA named "yfiler dev" on host obelix.esiee.fr reached its inactivity timeout of 8400 seconds. The agent on host will be shutdown.
[Critical] From: BSM@obelix.esiee.fr "yfiler" Time: 10/17/04 18:34:50 None of the Disk Agents completed successfully. Session has failed.
[Normal] From: BSM@obelix.esiee.fr "yfiler" Time: 10/17/04 18:34:50
-- Regards, Frank Bonnet
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