Is it just me, or did Netapp really lose more than half of their email clue the last few years?
I can't comment on our "percent email clue", but I can tell you what happened.
Apparently a NetApp sales rep submitted a list of customers who wanted to be added to the Tech OnTap mailing list, and they put "toasters@mathworks.com" as the email address for all of them.
This raises all sorts of embarrassing questions. Like: Why would the rep put the wrong address on them? And even though that's admittedly hard to catch, why wouldn't we dedup the list, so that only one thank you went out instead of many? How can we make sure this never happens again?
I can assure you that these questions and others are being urgently discussed by the Tech OnTap team right at this moment.
Actually, those questions are mostly being deferred till later while they try to make sure that the spam to toasters has stopped. They think they've got it stopped at the source, but it's possible that there are some intermediate points where things queue up, so they're trying to figure out if that's true and -- if so -- how to drain them as well.
Again, I'm sorry.
Dave
-----Original Message----- From: Jan Pieter Cornet [mailto:johnpc@xs4all.nl] Sent: Friday, October 02, 2009 3:42 PM To: toasters@mathworks.com Subject: Re: Thanks for Joining Tech OnTap!
On Fri, Oct 02, 2009 at 05:35:12PM -0400, NetApp wrote:
Dear Toasters, Dear Toasters, Dear Toasters, Dear Toasters, Dear Toasters,
Thank you for joining the NetApp Tech OnTap program. Thank you for joining the NetApp Tech OnTap program. Thank you for joining the NetApp Tech OnTap program. Thank you for joining the NetApp Tech OnTap program.
Erm... this is a _VERY_, _VERY_ bad idea! While I would recommend everyone on this list to subscribe to the Tech Ontap program, it's in general a bad idea to subscribe mailinglists to mailinglists. And these few messages show why.
Can the toasters listmom please ban the tech ontap mails (mail@netapp.com), at least temporarily?
You are receiving this e-mail at toasters@mathworks.com because you
joined Tech OnTap.
Maybe, but I just unsubscribed. According to the webpage, that requires confirmation and may take up to 10 days to be processed. I do hope we're not going to enjoy these welcome messages for 10 days.
Is it just me, or did Netapp really lose more than half of their email clue the last few years?