You might want to capture a quick packet trace on either the MAC or
NetApp side (tcpdump on mac, I believe and 'pktt start all -d
<directory>' on the Filer - be sure to perform 'pktt stop all' when done
with the test).
MAC has a notoriously horrible CIFS client - I assume you're using OSX?
Glenn
-----Original Message-----
From: owner-toasters(a)mathworks.com [mailto:owner-toasters@mathworks.com]
On Behalf Of Maglinger, Paul
Sent: Monday, November 13, 2006 4:31 PM
To: NetApps list server
Subject: FW: Macintosh users can't see network drive
Running Version 6.4.5 on a 740 filer. For some reason this morning our
Macintosh users cannot see the "public" CIFS drive on our NetApps filer.
Because this is a "public" drive, it should be open all of our users.
Everything worked fine until this morning and now they cannot see the
filer in their Server folder. We've connected to a Windows server using
smb://ip_address/shared_directory, but when we try to connect to the
filer in the same manner we never get a logon prompt.
No pretending here, I don't know diddily-squat about Mac computers. Can
someone give advice on how to even start troubleshooting this?
________________________________
Paul Maglinger, A+, CA, CCA, CET, MCSE
Systems Administrator
Shoe Carnival Inc.
(812)867-4674
pmaglinger(a)scvl.com
________________________________