I don't know if anyone can help but I thought I would ask.

We host home directories and common file storage on a FAS960 running OnTap 7.0.3 with CIFS and NFS licenses. We use NTFS shares for Windows roaming profiles but everything else is a Unix filesystem shared by CIFS and NFS.

We had a problem show up when using Office 2003 with the Document Image Writer feature that I have not been able to track down.

Using XP or 2003 systems I can print to the Document Image Writer printer, open the file it creates, modify and then save the file with no problems.

On a 2000 Pro system I can create the file but I can not modify it after that from the Office 2003 MDI application. Whenever the file is opened you can make changes but you can not save the changes and there are no errors or warnings generated. If the file is on a NTFS filesystem (NetApp or otherwise) you can make all of the changes you want. It is also possible to create the file on the NFS filesystem, copy it to a NTFS filesystem, make and save changes and then copy it back to the NFS filesystem properly.

I have done all of the normal research and have even done packet captures. Nothing indicates what the issue might be.
Any thoughts or hints?

Thanks
Mike Miller
General Dynamics Information Technology
Michael.Miller.ctr@ustranscom.mil
Michael.Miller@gdit.com