Hi,
does Exchange 2003 support https connection
?
autosupport.support.transport https
if not, try changing to
option autosupport.support.transport smtp
Good luck,
Norbert Geissler
Siemens AG
Siemens
IT Solutions and Services
Global Operations
SIS GO GIO DS G SU1
Otto-Hahn-Ring 6
81739 München
Tel.: +49 (89) 636-48132
Fax: +49
(89) 636-28889
Mobil: +49 (170) 9157829
mailto:norbert.geissler@siemens.com
Siemens Aktiengesellschaft: Vorsitzender des
Aufsichtsrats: Gerhard Cromme; Vorstand: Peter Löscher, Vorsitzender; Wolfgang
Dehen, Heinrich Hiesinger, Joe Kaeser, Erich R. Reinhardt, Hermann Requardt,
Siegfried Russwurm, Peter Y. Solmssen; Sitz der Gesellschaft: Berlin und
München; Registergericht: Berlin Charlottenburg, HRB 12300, München, HRB 6684;
WEEE-Reg.-Nr. DE 23691322
Hello,
From what seems out
of the blue, Autosupport emails are no longer able to be sent to my mailhost
(Exchange 2003 on the same subnet):
"Autosupport cannot connect to host
rtpmail01.americas.ppdi.local (Network comm problem) for message: USER_TRIGGERED
(TEST)"
This message will be thrown until the message is eventually
dropped. My Exchange administrator does not see any connections coming
from the filer to send this email. I can ping the mailhost with no
problem:
rtpstore2b> ping
rtpmail01.americas.ppdi.local
rtpmail01.americas.ppdi.local is
alive
My routing table:
Destination
Gateway
Flags Refs Use
Interface
default
172.20.63.254
UGS 4 222239
e0a
127
localhost
UGS 0
22236 lo
localhost
localhost
UH
3 145
lo
172.20.62/23
link#4
UC
0 0 e0a
rtpmail01.americ
0:8:2:28:ee:86
UHL
0 11 e0a
rtpexchbe01.amer
0:8:2:28:ee:86
UHL
0 0
e0a
rtpstore2b
0:a0:98:9:66:53
UHL 0
18112 lo
My autosupport options:
rtpstore2b> options
autosupport
autosupport.cifs.verbose
off
autosupport.content
complete
autosupport.doit
DONT
autosupport.enable
on
autosupport.from
rtpstore2b at
rtp.ppdi.com
autosupport.local.nht_data.enable
off
autosupport.local.performance_data.enable
off
autosupport.mailhost
rtpmail01.americas.ppdi.local
autosupport.minimal.subject.id
hostname
autosupport.nht_data.enable
on
autosupport.noteto
autosupport.performance_data.enable
on
autosupport.retry.count
15 (value might be overwritten
in takeover)
autosupport.retry.interval
4m (value might be overwritten
in takeover)
autosupport.support.enable
on
autosupport.support.proxy
autosupport.support.to
autosupport at
netapp.com
autosupport.support.transport
https
autosupport.support.url
support.netapp.com/asupprod/post/1.0/postAsup
autosupport.throttle
on
autosupport.to
storage at
wilm.ppdi.com
(I've replaced the @'s with 'at')
I have no problems with my SSH session, so I don't know how
this could be a network cable/connection problem. Are there any debugging
steps I can do? Has anyone seen this before? It has definitely
worked in the past. This is DOT 7.2.2 on a
FAS3040.
TIA,
Daniel
______________________________________________________________________
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messages attached to it may contain information that is confidential or
legally privileged. If you are not the intended recipient or a person
responsible for delivering this transmission to the intended recipient,
you are hereby notified that you must not read this transmission and
that any disclosure, copying, printing, distribution or use of this
transmission is strictly prohibited. If you have received this transmission
in error, please immediately notify the sender by telephone or return email
and delete the original transmission and its attachments without reading
or saving in any manner.
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