Hi, Glenn:
 
Third parties (non-authorized NetApp resellers) provide the full range of NetApp product and support services, with the principal exception of continuous DataOntap fixes and updates, and can provide a LOT of difference in pricing.
 
Nevertheless, if and when required, unbundled software update contracts can be purchased directly from NetApp or an authorized reseller.
 
Scott Fischmann
Union Computer Exchange, Inc.
6233 Idylwood Lane
Minneapolis, Minnesota 55436
scott@unioncomputer.com
952.935.7282
 
"Helping our customers make each dollar go further - since 1991!"
 
 
 
In a message dated 1/10/2007 9:55:36 AM Central Standard Time, ggwalker@mindspring.com writes:
We use both NetApp and resellers - I cannot see a LOT of difference in
their pricing.  I'll tell you this, though:  if you buy a LOT from them,
they'll work with you on the price.  Very easy to deal with, in my
opinion.

Glenn

-----Original Message-----
From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com]
On Behalf Of Coder, James (STP)
Sent: Wednesday, January 10, 2007 9:56 AM
To: Toaster Admins
Subject: Netapp support


Looking at other options other than netapp for hardware / software
support - was wondering who others on the list are using - both
stateside and outside the US (OUS).  Netapp seems a little too rigid in
their pricing / support structure. 

Thanks in advance for replies.

Jc

James C. Coder
"We're all leaders, and we're leading all the time, well or poorly." -
Chris Lowney
Sr. UNIX Administrator
Boston Scientific Corporation
4100 Hamline Avenue North, M/S F309
St. Paul, MN 55112
email: james.coder@guidant.com
www.bostonscientific.com
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