We recently switched to DataLink for our US NetApp support (both HW & SW).  We've been happy so far.  We still get access to NOW for ONTAP updates and everything.  Our international systems are still maintained by NetApp though as their contracts don't expire for a while.

Jeff Mery - MCSE, MCP
National Instruments

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"Allow me to extol the virtues of the Net Fairy, and of all the fantastic
dorks that make the nice packets go from here to there. Amen."
TB - Penny Arcade
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"Coder, James \(STP\)" <James.Coder@guidant.com>
Sent by: owner-toasters@mathworks.com

01/10/2007 08:56 AM

To
"Toaster Admins" <toasters@mathworks.com>
cc
Subject
Netapp support






Looking at other options other than netapp for hardware / software
support - was wondering who others on the list are using - both
stateside and outside the US (OUS).  Netapp seems a little too rigid in
their pricing / support structure.  

Thanks in advance for replies.

Jc

James C. Coder
"We're all leaders, and we're leading all the time, well or poorly." -
Chris Lowney
Sr. UNIX Administrator
Boston Scientific Corporation
4100 Hamline Avenue North, M/S F309
St. Paul, MN 55112
email: james.coder@guidant.com
www.bostonscientific.com
Tel: 651-582-4797  Cell:  612-747-5377 Fax 651-582-4285
"Any views expressed in this e-mail are not those of Boston Scientific
Corporation."