yeah i tried that as well but no luck.  option is not valid in 7.1.0.1


--
Daniel Leeds
Senior Systems Administrator
Edmunds.com



-----Original Message-----
From: Andrew Siegel [mailto:abs@blueskystudios.com]
Sent: Tue 2/27/2007 5:35 AM
To: Leeds, Daniel
Cc: toasters@mathworks.com
Subject: Re: autosupport stops functioning

We saw something like this after an upgrade.  Check the value of the
option "autosupport.notify_threshold".  Try setting it to "debug" to
obtain the functionality that you had before.


Leeds, Daniel wrote:
>
> anyone else have this happen?
>
> suddenly one of our filers stops generating autosupport messages.  both
> autosupport.enable and autosupport.support.enable are on.  if i generate
> a test email with the autosupport.doit option nothing happens.  not even
> a failed message, the console just sits there as if i never generated one.
>
> needless to say neither netapp or our email server gets anything from
> this filer and nothing hits the console about generating any autosupport
> emails.
>