Toasters,

I have an amendment to send out regarding the StoreVault product. I left off some important information that has to deal with the service and support differences between the StoreVault product and, for example, a regular filer.

StoreVault Support:

• Software support is 9x5 or 24x7
• No SupportEdge, SAM, Quarterly audits
• No Software subscription plan support available
• No "investment protection" to enterprise customers such as upgradeability
• No GSC support (call in to a different center)
• No express parts replacement (24 hour ship, and may require a box swap)

On 7/14/06, Tim Kazsuk < tdk.sysadmin@gmail.com> wrote:

I haven't personally seen it but here's some information about it:

***Note - The S500 is only sold through NetApp's resellers (cannot be sold direct).

Hardware:

• Single controller design – no clustering available
• The S500 is a 2U in height and can house up to 12 hot-swappable SATA disks
• Disks can be 250 or 500GB in size
• RAID-DP is supported
• Unit is scalable from 1TB to 6TB (raw), adding disk is a non-disruptive task.
• Global hot spare
• Hot swap fans/power supplies
• Dual ethernet ports
• Supports NFS, CIFS, iSCSI (all included)
• NO external storage supported
• FC support available in the Fall/2006

Software:

• Data ONTAP SVE (StoreVault Edition) – tuned for the SMB environment
• Windows based GUI for management (this is NOT FilerView)
• Snapshots (included) are supported up to 250
• SnapRestore (included) is supported (single click data recovery)

Things NOT supported: (if need, use the FAS200 line)

• SnapMirror (cannot do remote backup/mirroring)
• SnapVault
• Remote manageability (including DFM)
• SupportConsole
• Integration with Enterprise management tools (i.e. HP OpenView, IBM Tivoli, CA Unicenter, etc.)

Tim Kazsuk
Sr. Systems Engineer
Trace|3

www.trace3.com

On 7/14/06, Linux Admin < sysadmin.linux@gmail.com> wrote:

Has anyone seen this device?
Any thoughts?
What are the limitations as compared to "regular" filer?
Thanks