While 
this is true, one should also be aware that NetApp requires "gray market" 
hardware to be recertified.  If it is not recertified ($1000 minimum, $1500 
for "non-business-hours") you will void your warrantee.  The 
recertification basically involved attaching the shelf, then creating a volume, 
and running hammer.
 
At 
least, that's what they made us do.  YMMV.
 
Jordan
  ......We are maintaining NetApp support, so we would 
  need an
"approved" vendor, 
  etc.......
************************************************************************
Hi, 
  David:
You do not need to buy NetApp hardware from an "approved" 
  vendor, even if your filer is on NetApp hardware support.  
Should 
  you choose to buy third-party-supplied NetApp hardware, you have the choice 
  of:
   1) adding your third-party-supplied NetApp hardware to 
  your NetApp support contract,
   2) utilizing, instead, any 
  hardware warranty provided by your third-party supplier, or
   3) 
  going "bare."
Regards,
Scott
Scott Fischmann
Union 
  Computer Exchange, Inc.
6233 Idylwood Lane
Minneapolis, MN 
  55436
email: scott@unioncomputer.com
phone: 952 935 7282 | fax: 952 935 
  5056
"Helping our customers make each dollar go further -- since 
  1991!"
    www.unioncomputer.com
  Subj:Who to buy additional drives from? 
    
Date:4/16/2003 4:36:55 PM Central Daylight Time
From:d.kindred@telesciences.com
To:toasters@mathworks.com
Sent 
    from the Internet 
I need to add some drives to the DS14 
    on our F810, but had a couple of
questions.
Since the Filer has 
    performed so well, I haven't had much need to deal
with it, which is 
    good, but it also means I'm not as familiar with it as
I'd like.  It 
    seems I only have time to learn about the things that
break :(
I 
    have been able to find answers to the technical questions on NOW, so 
    I
don't have to act stupid about those.
I do have one 
    non-technical questions left though:
When the time comes to buy the 
    drives should I go back to the VAR we
bought the system from, or direct 
    to NetApp, or should I consider some
other source?  We are 
    maintaining NetApp support, so we would need an
"approved" vendor, 
    etc.
Thanks.
-- 
David L. Kindred 
    <mailto:d.kindred@telesciences.com>
Unix Systems & Network 
    Administrator
Telesciences, Inc. 
    <http://www.telesciences.com>
Support: 
    <http://support.telesciences.com>
2000 Midlantic Drive, Suite 410, 
    Mt. Laurel, NJ 08054
Tel: +1.856.866.1000 ext. 4184
Fax: 
    +1.856.866.0185
---