Oh, yah – that definitely looks like it.

I’ll try to 4a with 8.1.4P10 now; second controller didn’t even boot at all, not even with 8.3.2 netboot and threw further error messages:

NetApp Data ONTAP 8.3.2P12

Invalid time in real time clock.

Check and reset the date immediately!

C-I configuration detected but the IOXM doesn't seem to be responding. Please reseat the IOXM and power cycle the chassis.

Also, both loaders wrote „Loader-A>“ on the loader prompt – so maybe something with the CI as indicated by the message above?

I’ve now pulled out the IOXM on both controllers and will try to upade them to the latest version to see if maybe a firmware upgrade fixes the issues and will report back later.

Thanks for the insights so far!

Alexander Griesser

Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: AGriesser@anexia-it.com

Web: http://www.anexia-it.com

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

Von: Oliver Gill [mailto:oliver.gill@au.de]
Gesendet: Montag, 27. November 2017 13:14
An: Alexander Griesser <AGriesser@anexia-it.com>; toasters@teaparty.net
Betreff: AW: Panic on bootup (page fault supervisor read, page not present)

Looks like BURT 639665. (Fixed with ONTAP 8.2)

Same Panic-string, same ONTAP 8.1.3P1:

https://community.netapp.com/t5/Data-ONTAP-Discussions/Fix-Burt-639665/td-p/47242

https://community.netapp.com/t5/Data-ONTAP-Discussions/RPANIC-page-fault/td-p/117784

If you want to repurpose it and it’s not productive simplest way would be to 4a it and update to 8.2.5.

Or maybe latest 8.1.x version if you’re not able to get new 28-char length license keys. But if I remember correctly if you update 7-Mode 8.1 directly to 8.2 the installed licenses would still be valid.

Best regards
Oliver Gill Junior System Engineer oliver.gill@au.de Advanced UniByte

Von: toasters-bounces@teaparty.net [mailto:toasters-bounces@teaparty.net] Im Auftrag von Alexander Griesser
Gesendet: Montag, 27. November 2017 07:37
An: toasters@teaparty.net
Betreff: Panic on bootup (page fault supervisor read, page not present)

Hey toasters,

I’m trying to repurpose one of my old FAS3240 systems and have booted it up today just to be greeted with the following panic on one of the two controllers:

Starting AUTOBOOT press Ctrl-C to abort...

Loading X86_64/freebsd/image2/kernel:0x100000/8450504 0x90f1c8/1278720 Entry at 0x80158900

Loading X86_64/freebsd/image2/platform.ko:0xa48000/655232 0xb8ea20/694680 0xae7f80/39656 0xc383b8/43152 0xaf1a68/86316 0xb06b94/63845 0xb16500/140640 0xc42c48/159120 0xb38a60/2024 0xc699d8/6072 0xb39248/304 0xc6b190/912 0xb39378/1680 0xc6b520/5040 0xb39a08/960 0xc6c8d0/2880 0xb39dc8/184 0xc6d410/552 0xb39e80/448 0xb65de0/12918 0xb8e933/237 0xb69058/84120 0xb7d8f0/69699

Starting program at 0x80158900

NetApp Data ONTAP 8.1.3P1 7-Mode

Fatal trap 12: page fault while in kernel mode

cpuid = 0; apic id = 04

fault virtual address = 0x28

fault code = supervisor read data, page not present

instruction pointer = 0x8:0xffffffff80315571

stack pointer = 0x10:0xffffffff80c73c90

frame pointer = 0x10:0xffffffff80c73cc0

code segment = base 0x0, limit 0xfffff, type 0x1b

= DPL 0, pres 1, long 1, def32 0, gran 1

processor eflags = interrupt enabled, resume, IOPL = 0

current process = 0 (swapper)

trap number = 12

PANIC : page fault (supervisor read, page not present) on VA 0x28 cs:rip = 0x8:0xffffffff80315571 rflags = 0x10246

version: 8.1.3P1: Wed Jul 10 20:17:14 PDT 2013

conf : x86_64

cpuid = 0

Uptime: 1s

coredump: primary dumper unavailable.

coredump: trying secondary dumper...

no tftp server ip specified

netdump: no targets available to dump

coredump: secondary dumper failed -1.

The operating system has halted.

Please press any key to reboot.

System halting...

cpu_reset called on cpu#0

Any insights on what might be the issue here?

Needless to say, there’s no maintenance anymore on this system so opening a support case is not possible 😊

Thanks,