Hey folks,

 

I got a bunch of A220s here which I want to update to the latest SP firmware:

 

CLUSTER::*> system service-processor show

                               IP           Firmware

Node          Type Status      Configured   Version   IP Address

------------- ---- ----------- ------------ --------- -------------------------

Node1         BMC  online      true         11.9P1    127.0.0.1

Node2         BMC  online      true         11.9P1    127.0.0.2

2 entries were displayed.

 

But everytime I try to install the update from the Ontap prompt, I get the following message:

 

CLUSTER::*> system service-processor image update -node * -package SP_FW_308-04195_11.11.tar.gz

 

Note: Firmware update will need to reboot the SP on completion. If your console

      connection is through the SP, it will be disconnected

      Do you want to proceed with the firmware update ? {y|n}: y

 

Error: command failed on node "Node1": Unable to schedule Service

       Processor update.

 

The only KB article I found for this issue is this one:

https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/BMC_upgrade_fails_with_Error_command_failed__Unable_to_schedule_Service_Processor_update

 

I can verify that the file is not corrupted (compared the MD5 sums) and I tried to reboot the SP before the update, but all to no avail.

The only way I can get the BMC firmware update installed is by using “bmc update -f” directly on the bmc shell, but that’s harder to automate.

 

Has anyone ever stumbled upon that and has an idea?

 

SP Auto Updates are enabled, but they’re not starting either – waited for a day for them to do their job.

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: AGriesser@anexia.com

Web: https://www.anexia.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601