On 10/12/07, Skip Norman <snorman@alexza.com> wrote:

Yes, the LUN is in a qtree; however, the CIFS share was created at the volume level. This is exactly the error I receive...but does this mean that the LUN is not supposed to be in a qtree? We currently have several other systems setup in this manner without any problems.

Thanks.

-----Original Message-----
From: Glenn Walker [mailto:ggwalker@mindspring.com]
Sent: Thu 10/11/2007 5:43 PM
To: Skip Norman; toasters@mathworks.com
Subject: RE: cannot mount snapshots

The LUN in a qtree? Any error message?

http://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb27000

Glenn

________________________________

From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com ]
On Behalf Of Skip Norman
Sent: Thursday, October 11, 2007 7:38 PM
To: toasters@mathworks.com
Subject: cannot mount snapshots

Has anyone come across snapshots that could not be mounted by snapdrive
4.2.1? I currently have a case open with support, but this is bugging
the life out of me...

My current scenario is a windows 2003 sp2 server with 2 LUN's, one for a
scientific application called waters empower (D:) and the other for the
oracle database that is associated with it (E:). A backup script of the
scientific application runs nightly and calls a script that creates a
snapshot while the database is in hot backup mode. All of this seems
fine and dandy until I try to mount the snapshot to backup the contents
to tape.

Using sdcli I should be able to execute the following command via a
script to mount the snapshot in preparation for writing it to tape:
sdcli snap mount -k d -s snap0 -d y

I have done some testing in which I tried to mount these snapshots from
a remote server running snapdrive 4.2.1 as well and it was also
unsuccessful. I also created a separate lun in which I took some
snapshots of and I was able to mount it (this eliminates a problem with
snapdrive on the machine and means to me that there is something
happening to the snapshots that make them unmountable.)

What can I look for to see what is wrong with my snapshots? Snap list
shows them to be normal...

Any thoughts would be appreciated.