On 6/5/06, Holland, William L <HollandWL@state.gov> wrote:

Perhaps a timing isssue.  Anyway to increase the timeout for NetBackup
to wait on a reply from the drives?

-----Original Message-----
From: owner-toasters@mathworks.com [mailto:owner-toasters@mathworks.com]
On Behalf Of Niren
Sent: Monday, June 05, 2006 7:01 AM
To: toasters@mathworks.com
Subject: Tape backup issues after upgrade to 7.0.4

Hi,

I am working with a R200 that has recently been upgraded from 6.5.5 to
7.0.4. Before the upgrades our NDMP tape backups were excecuting fine.

We are now sporadically getting the following error via Netbackup:

UNX-F-FAIL NetBackup policy NDMP_WIN2KBAKUP_NEW - jobID 61716  - failed
on lonffp06-bsn. status 52. ( 52 timed out waiting for media manager to
mount volume ) See BOA-NBU-14. Vault or synthetic backup failed.  -
Please investigate

lonffp06-bsn - is the backup subnet connection from the R200 (lonffp06).

The toaster is connected to six tape drives, StorageTek 9940B .

I have replaced the HBA, and fibre connections as I felt it could be
hardware issue. But the errors are still persistent.

Netapps support cannot come up with an answer for this one, I was
wondering if anyone had any idea's?

Many Thanks,

Niren
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