On that client, is OpenSSL installed?
From: Arora, Manish <Manish.Arora@bsci.com>
Sent: Wednesday, January 20, 2021 10:31 AM
To: Parisi, Justin <Justin.Parisi@netapp.com>; tmac <tmacmd@gmail.com>
Cc: Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
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Yes, tried repair but it did not go through.
Not tried clean OS install of the client though.
Tried the install on a different client (Red Hat Enterprise Linux Server release 7.9 (Maipo) and got different error but related to central user again:
# Updating database entries
(pg.InternalError) FATAL: pg_hba.conf rejects connection for host "127.0.0.1", user "central", database "xcp_cmdb", SSL off
(Background on this error at:
http://sqlalche.me/e/2j85)
NOTE: Please make sure you are root user. File Analytics installation unsuccessful. Please refer the user guide.
Regards,
Manish
From: Parisi, Justin <Justin.Parisi@netapp.com>
Sent: Wednesday, January 20, 2021 9:27 AM
To: Arora, Manish <Manish.Arora@bsci.com>; tmac <tmacmd@gmail.com>
Cc: Davis, Kevin <Kevin.Davis@umassmemorial.org>;
toasters@teaparty.net
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
Have you tried Option 2 (repair) to change the password?
Have you tried a clean install of the client?
From: Arora, Manish <Manish.Arora@bsci.com>
Sent: Wednesday, January 20, 2021 10:23 AM
To: tmac <tmacmd@gmail.com>
Cc: Parisi, Justin <Justin.Parisi@netapp.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>;
toasters@teaparty.net
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
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NetApp Security WARNING: This is an external email. Do not click links or open attachments unless
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Yes, I tried number of passwords. Worked with NetApp account team and they suggested to use “NetApp1!” password which have worked for them. But no luck
☹.
Regards,
Manish
From: tmac <tmacmd@gmail.com>
Sent: Wednesday, January 20, 2021 9:20 AM
To: Arora, Manish <Manish.Arora@bsci.com>
Cc: Parisi, Justin <Justin.Parisi@netapp.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>;
toasters@teaparty.net
Subject: Re: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
Have you tried a different password? Maybe there is a character in the password making it barf.
Try a simple password with a ! as the single special character.
On Wed, Jan 20, 2021 at 10:16 AM Arora, Manish <Manish.Arora@bsci.com> wrote:
Please find it attached. Thanks for efforts.
Regards,
Manish
From: tmac <tmacmd@gmail.com>
Sent: Wednesday, January 20, 2021 9:12 AM
To: Arora, Manish <Manish.Arora@bsci.com>
Cc: Parisi, Justin <Justin.Parisi@netapp.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: Re: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
Post ****all*** the output. maybe something is overlooked.
./configure.sh (Option #3 to cleanup, then option #1 to install)
(copy and paste ALL output)
On Wed, Jan 20, 2021 at 7:52 AM Arora, Manish <Manish.Arora@bsci.com> wrote:
Hi Tim,
I have tried doing that number of times (cleanup, reinstall and configure client system) but end up getting same error.
Regards,
Manish
From: tmac <tmacmd@gmail.com>
Sent: Wednesday, January 20, 2021 6:46 AM
To: Arora, Manish <Manish.Arora@bsci.com>
Cc: Parisi, Justin <Justin.Parisi@netapp.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: {External} Re: [EXTERNAL] Re: Is XCP still maintained?
Try re-running the "configure.sh" script and uninstall.
Then run again with option 1 and show your output.
On Wed, Jan 20, 2021 at 1:50 AM Arora, Manish <Manish.Arora@bsci.com> wrote:
Thanks Tim and Justin for getting back.
I am still getting same error while configuring XCP 1.6.2.
Retype same password :
# Updating database entries
(pg.InternalError) FATAL: password authentication failed for user "central"
(Background on this error at: http://sqlalche.me/e/2j85)
NOTE: Please make sure you are root user. File Analytics installation unsuccessful. Please refer the user guide.
Also tried with disabling of SELinux but no luck. Internal Firewall service is also disabled. Got CentOS patched from 7.8 to 7.9 but same error.
CentOS Linux release 7.9.2009 (Core)
Our Unix team is not supporting 8.0 version yet, so cant upgrade to that version. Could someone share rpm -qa output from the 7.9 machine where XCP 1.6.2 is working so that I can get that compared?
Regards,
Manish
From: Parisi, Justin <Justin.Parisi@netapp.com>
Sent: Thursday, January 14, 2021 10:05 AM
To: tmac <tmacmd@gmail.com>
Cc: Arora, Manish <Manish.Arora@bsci.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: {External} RE: [EXTERNAL] Re: Is XCP still maintained?
Yea what the IMT piece means is that is the RHEL version that has been tested and qualified.
And it means that support will point to that as the issue rather than troubleshooting the problem (honestly, rightfully so… we didn’t test/qualify RHEL 7)/
From: tmac <tmacmd@gmail.com>
Sent: Thursday, January 14, 2021 11:02 AM
To: Parisi, Justin <Justin.Parisi@netapp.com>
Cc: Arora, Manish <Manish.Arora@bsci.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: Re: [EXTERNAL] Re: Is XCP still maintained?
NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.
For what it is worth: NetApp's IMT shows that 1.6.2 is supported with RHEL8.0
I just tried CENTOS 7.9 with XCP 1.6.2 (no problem):
[tmac@centos7 linux]$ sudo ./xcp activate
XCP 1.6.2; (c) 2021 NetApp, Inc.; Licensed to Tim McCarthy [None] until Thu Mar 4 15:45:00 2021
XCP already activated
[tmac@centos7 linux]$ sudo ./xcp help
USAGE:
xcp [[help] [command]| -version]
optional arguments:
help Show XCP help message and exit
-version Show XCP version number and exit
To see help text, you can run:
xcp help Display this content
xcp help info Step by step usage of all commands
xcp help <command> Individual command help
command:
activate Activate an XCP license on the current host
license Show XCP license information
show Request information from host about NFS exports
scan Read all the files from export path
copy Recursively copy everything from source to target
resume Resume copy operation from the point it was halted
sync Synchronize increment changes on source to target after copy
verify Verify that the target is the same as the source
delete Delete data on the NFS exported volume
[tmac@centos7 linux]$ cat /etc/redhat-release
CentOS Linux release 7.9.2009 (Core)
On Thu, Jan 14, 2021 at 9:42 AM Parisi, Justin <Justin.Parisi@netapp.com> wrote:
RHEL 7 works fine with it. I have that running in my environment. (well, CentOS at least)
# xcp
XCP 1.6.1; (c) 2021 NetApp, Inc.; Licensed to Justin Parisi [NetApp Inc] until Mon Mar 22 09:22:27 2021
# cat /etc/redhat-release
CentOS Linux release 7.5.1804 (Core)
The issue is likely related to this:
Try the steps in that above and see if it lets you reset the password. Also, make sure things like SELinux and the firewall are disabled:
# sestatus
SELinux status: disabled
# service firewalld status
Redirecting to /bin/systemctl status firewalld.service
● firewalld.service - firewalld - dynamic firewall daemon
Loaded: loaded (/usr/lib/systemd/system/firewalld.service; disabled; vendor preset: enabled)
Active: inactive (dead)
Docs: man:firewalld(1)
The reason they’re pushing you towards RHEL8 is this:
From: Arora, Manish <Manish.Arora@bsci.com>
Sent: Thursday, January 14, 2021 2:18 AM
To: Parisi, Justin <Justin.Parisi@netapp.com>; Davis, Kevin <Kevin.Davis@umassmemorial.org>; Tim McCarthy <tmacmd@gmail.com>; toasters@teaparty.net
Subject: RE: [EXTERNAL] Re: Is XCP still maintained?
NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.
I was recently trying to install XCP 1.6.1 and 1.6.2 on CentOS 7.8 but keep getting error related to “central” user password mismatch while configuring its Analytics part. NetApp support kept saying to try this on RHEL 8 but we don’t have RHEL8 in our environment. Any of you faced same behavior with XCP Analytics install?
Regards
Manish
From: Toasters <toasters-bounces@teaparty.net> On Behalf Of Parisi, Justin
Sent: Tuesday, January 12, 2021 9:01 AM
To: Davis, Kevin <Kevin.Davis@umassmemorial.org>; Tim McCarthy <tmacmd@gmail.com>; toasters@teaparty.net
Subject: {External} RE: [EXTERNAL] Re: Is XCP still maintained?
It’s also officially supported by NetApp now as of version 1.5. That means you can call in for help and development is actively ongoing.
From: Toasters <toasters-bounces@teaparty.net> On Behalf Of Davis, Kevin
Sent: Tuesday, January 12, 2021 9:42 AM
To: Tim McCarthy <tmacmd@gmail.com>; toasters@teaparty.net
Subject: RE: [EXTERNAL] Re: Is XCP still maintained?
NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Thanks brother. I did find it, and realize that I was really just being a knucklehead of enormous proportions.
--
Kevin Davis
Systems Administration | Sr. Storage Engineer | Information Services
UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608
W: 508-334-4192 | mailto:kevin.davis@umassmemorial.org
From: Tim McCarthy <tmacmd@gmail.com>
Sent: Tuesday, January 12, 2021 9:27 AM
To: Davis, Kevin <Kevin.Davis@umassmemorial.org>; toasters@teaparty.net
Subject: [EXTERNAL] Re: Is XCP still maintained?
While email attachments are a popular and convenient way to send documents, they are also a common source of viruses. Use caution when opening attachments, even if they appear to have been sent by someone you know.
From: Toasters <toasters-bounces@teaparty.net> on behalf of Davis, Kevin <Kevin.Davis@umassmemorial.org>
Sent: Tuesday, January 12, 2021 9:10:05 AM
To: toasters@teaparty.net <toasters@teaparty.net>
Subject: RE: Is XCP still maintained?
Yup. I was missing something obvious. D’oh!
Given the current state of things here in the good ‘ole USA, I consider my oversight entirely understandable, since my mind really hasn’t been straight since 09/11/2016, and things really got, distracting shall we say, last week.
--
Kevin Davis
Systems Administration | Sr. Storage Engineer | Information Services
UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608
W: 508-334-4192 | mailto:kevin.davis@umassmemorial.org
From: Davis, Kevin
Sent: Tuesday, January 12, 2021 9:07 AM
To: toasters@teaparty.net
Subject: Is XCP still maintained?
I can no longer find the executable. Searches only deliver support requests or documentation links.
Links such as: https://mysupport.netapp.com/products/p/xcp.html, redirect to https://mysupport.netapp.com/site/downloads, where it’s nowhere to be found.
Yes, I could renew my license. But while searching just to see if the installation files for SMB or the tarball was current, I came up empty.
Am I missing something obvious?
--
Kevin Davis
Systems Administration | Sr. Storage Engineer | Information Services
UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608
W: 508-334-4192 | mailto:kevin.davis@umassmemorial.org
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