Hi everybody,

Regarding this article https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb44514...

The issues started since the installation phase of Snapdrive 6.2 (the SD used is 6.2D3) when I discovered that this Net.Tcp service did not started using localservice (???). Erroneusly I put “local system” as account and this started letting me install SD. Then, when I call SD to create some LUN the other issues begin.

I’ve tried every possible fix and workaround but I’m still getting the Issue 1 or Issue 2 and Snapdrive does not connect to the LUN Provisioning service…

I suspect that there’s some hidden issue caused to the Windows 2003 language: in this case is Italian. In fact the NT AUTHORITY\LocalService wanted to start the Net.Tcp service used by Snapdrive has to be NT AUTHORITY\SERVIZIO LOCALE…anyway if I manually choose “SERVIZIO LOCALE” as user it is automatically converted in NT AUTHORITY\LocalService.

Regards,

Giacomo,