Hi all,

Anyone out there that can help with the following:

We have a R200 Nearstore with a Storagetek L80 library attached trough FC.

We use Brightstor Arcserve 11.1 SP1 (latest patches) to backup a volume on the filer.

All seems to go fine, until the second tape is requested. In the Arcserve log it says:

E8535              01-10-2005 00:15:04 154      1        Failed to receive data from the client agent. (ADDRESS=xxx.xxx.xxx.xxx (xxxxxxx), EC=9, COMMAND=0)
Information        01-10-2005 00:15:01 154      1        Resume Backup Operation.
Information        01-10-2005 00:15:01 154      1        Format FRIDAY [S/N:, ID:1541, Seq:1] as FRIDAY [S/N:, ID:9F36, Seq:2].
Information        01-10-2005 00:14:48                   End cleaning database. (CLEANED=0)
Information        01-10-2005 00:14:48                   Begin cleaning database.
Information        01-10-2005 00:14:01 154      1        Next media FRIDAY, ID 9F36, sequence #2
Information        30-09-2005 21:01:07 154      1        Backup Session 1 on Media FRIDAY
Information        30-09-2005 21:01:07 154      1        Source Directory: vol\data\.snapshot\hourly.0

After this the backup job obviously fails.

We have tried all options given by arcserve but without any success. Also we attached the library using direct attached SCSI but no success. All the configuration options are checked and seem oke. Also the NDMP log on the filer shows no errors.

Regards to all toaster fans,

Patrick